Privacy Policy

Last updated: August 1, 2026

Belleza Natural® operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Belleza Natural® is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us.

In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and disclosed as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you interact with the Services, where you reside, and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences derived from such information:

• Contact details, including your name, address, billing address, shipping address, phone number, and email address.
• Financial information, including credit card and debit card numbers, financial account information, payment card information, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information, including your username, password, security questions, preferences, and settings.
• Transaction information, including items you view, add to your cart, save to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
• Communications with us, including information you provide when communicating with us, such as when submitting a customer service request.
• Device information, including information about your device, browser or network connection, IP address, and other unique identifiers.
• Usage information, including information about your interaction with the Services, such as how and when you use or browse them.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services, including information from your device when you use our products or services or visit our websites, as well as through cookies and similar technologies.
• From our service providers, including when we engage them to provide certain technology or when they collect or process personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:

• Providing, personalizing, and improving the Services. We use your personal information to provide the Services, including fulfilling our contract with you, processing payments, managing orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and managing your account, arranging delivery, facilitating returns and exchanges, enabling reviews, and providing a personalized shopping experience.
• Marketing and advertising. We may use your personal information for marketing and promotional purposes, including sending commercial, advertising, and promotional communications by email, text message, or mail, and displaying online advertisements for products or services on the Services or other websites.
• Security and fraud prevention. We use personal information to authenticate accounts, provide a secure shopping and payment experience, detect and investigate potentially fraudulent, illegal, harmful, or malicious activity, protect public safety, and maintain the security of our Services. If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
• Communicating with you. We use personal information to provide customer support, respond to requests, effectively provide our Services, and maintain our business relationship with you.
• Legal purposes. We may use personal information to comply with applicable law or valid legal processes, respond to requests from law enforcement or government authorities, participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

• Shopify, vendors, and other third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, and order management.
• Business and marketing partners that help us provide marketing services and display advertising. For example, we use Shopify to support personalized advertising through third-party services based on your online activity across different merchants and websites.
• When you direct us, request that we do so, or otherwise consent to the disclosure of certain information to third parties.
• Our affiliates or other entities within our corporate group.
• In connection with a business transaction, such as a merger or insolvency proceeding, or when necessary to comply with applicable legal obligations, enforce our Terms of Service or other policies, or protect the Services, our rights, and the rights of our users or others.

Depending on where you reside, you may have the right to opt out of certain uses of your personal information for personalized advertising and marketing.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than your own.

We also use certain advanced Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify may be responsible for processing certain personal information, including responding to requests relating to the use of that information.

For more information about how Shopify uses personal information and the rights that may be available to you, please refer to Shopify’s Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, we recommend reviewing their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of information they contain.

Information you provide in public or semi-public spaces, including information shared on third-party social media platforms, may also be visible to other users.

The inclusion of third-party links does not, by itself, imply endorsement of the content, owners, or operators of those platforms unless expressly stated otherwise.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from minors as defined under applicable law in your jurisdiction.

If you are the parent or legal guardian of a minor who has provided us with personal information, you may contact us using the details below to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information belonging to individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.”

In addition, information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to send sensitive or confidential information.

The length of time we retain personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline a request where permitted by law:

• Right to access. You may have the right to request access to personal information we maintain about you.
• Right to deletion. You may have the right to request that we delete personal information we maintain about you.
• Right to correction. You may have the right to request that we correct inaccurate personal information.
• Right to data portability. You may have the right to receive a copy of personal information we maintain about you and, in certain circumstances and subject to certain exceptions, request that we transfer it to a third party.
• Right to opt out of sale, sharing, or targeted advertising. Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information or the processing of personal information for purposes considered “targeted advertising” under applicable privacy laws.
• Managing communication preferences. We may send promotional emails, and you can opt out at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send non-promotional communications relating to your account or orders.

If you reside in the United Kingdom or European Economic Area (EEA), subject to exceptions and limitations under applicable law, you may also have the following rights:

• Objection to and restriction of processing. You may have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
• Withdrawal of consent. Where processing is based on your consent, you have the right to withdraw that consent. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.

You may exercise these rights through the options provided within the Services or by contacting us using the information below.

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law.

You may also designate an authorized agent to submit requests on your behalf where permitted by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below.

Depending on where you reside, you may have the right to appeal our decision or submit a complaint to your local data protection authority.

If you reside in the EEA, you may contact the appropriate data protection authority in your jurisdiction.

International Transfers

We may transfer, store, and process your personal information outside the country in which you reside.

If we transfer personal information outside the European Economic Area (EEA) or the United Kingdom, we will use recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses (SCCs) or equivalent agreements issued by the relevant UK authority, as applicable, unless the transfer is made to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will publish the updated Privacy Policy on this website, update the “Last updated” date, and provide any notices required by applicable law.

Contact

If you have any questions about this Privacy Policy, you can contact us at:

Belleza Natural®

Email:
cuidatetambien@gmail.com

Website:
cuidatetambien.shop